Calistoga Spa Hot Springs

We've vacationed at Calistoga Hot Springs many times over many years, and always thoroughly enjoy our stay. The rooms are so spacious and clean, and we use the kitchenettes to make breakfast, lunch, etc. and eat by the pools. Everything is close by, and the best part for me is the pools, especially soaking in the evenings under the stars.

3-days, with my SO, first vacation, best experience. Every single person on the staff (front desk, room services, night security -Michael you rule!!, everyone) SO SO SO nice, helpful, direct, and sweet. The pools are great, different temps, different shapes, different vibes, 4 to choose from. We loved dipping into each one for different reasons. The location is PRIME. Everything is walkable. The food around is AMAZING. Everything in Calistoga is a splurge for a common-folk like me, believe me I have some above-average privileges, however I can't do this whenever I want. It was WORTH IT. I've been to Indian springs, this is way more reasonable. Just perfectly a splurge without any regrets on taking a romantic weekend get-a-way. Transparent pricing: $660 for 2-nights with a third night included for free with a special. Did not get any other spa packages, just slept/showered in room, hung out in hot springs/pools. The rooms are nice, everything you need, thoughtful. AC cooling/heat, TV (bring your own laptop for streaming services), fair wifi, microwave/drip coffee/mini fridge/stove top/dishware, shower, comfy bed/pillows. The noise from the outside (especially kids or being near ice machine) was a bit disruptive to me at times; however, kids exist, people want ice, and that's OK. I'm beyond a happy customer. Calistoga is a special place, thank you!

I did not stay at this hotel, I only visited the spa for their volcanic ash mud bath. It was one of the greatest experiences of my life. I am someone that frequents spas. I get regular manicures and pedicures, facials, etc. So I am accustomed to spas. What I liked about this experience was the variety of the treatment. It was 10 minutes in the mud bath, 15 minutes in the mineral bath and 5 minutes in the sauna. My skin felt so smooth and clean after it was all done. I felt so relaxed. I had never had a volcanic ash mud bath so that was unique. The mud, which is in a bathtub, is so dense and thick. You have to work your body into it using your own body strength. You can have the experience with two or 4 people at a time. You each would have your own bathtub. But, you will see each in your birthday suit. There is one employee assigned to two people. They make sure you get in and out of the tub safely, set up the rinse off showers for you, give you water, towels, slippers, etc. When I was told, as I was getting in the tub, that I would only be in the volcanic ash for about 10/15 minutes I was disappointed. I thought it would be for most of the 60 minutes spa session. But after being in the mud bath for ten minutes I started to get hot and was ready to come out so the timing was perfect for me. My friend also thought the timing was good. After getting out of the mud bath you go directly into the shower behind the mud bath tubs. It takes a while to rinse off all the mud that goes everywhere and into everything😁. Then we were taken to the mineral bath which was also in a bag tub on the other side of the room. I started to fall asleep I was so relaxed. There is no chlorine in the mineral bath in the spa. The mineral baths in the public areas of the hotel outside of the spa do have chlorine. We finished up our treatment in the sauna. I was satisfied with the length of time we had for the three stages of this spa experience. I left with no regrets. I was very pleased. The cost was about $165 with the gratuity included. You pay in full at the time you book the appointment and they include the gratuity. I would have taken pictures but I put all my belongings in the locker before entering the mud bath room. But, there are pictures you can search for online to give you an idea of what the mud bath looks like.

DO NOT GO HERE- do not waste your time or money!!!! Please read - I regret going here and wish I had read more reviews I pull up and it’s a run down motel. I go inside the lobby where a frazzled receptionist is the solo employee for the spa check in and hotel check in. She shows me to the locker room, which is right off the entrance. You do not get sandals. There was someone showering when I left in their socks! My appt was at 9 am, right when they open naturally- you’d think my appt be on time. It was not. I get into room and it’s freezing. The massage therapist said she turned off the heat because she was hot. She had on many layers. I was naked for massage and it’s November so it’s cold. The blankets felt like hospital bath blankets, scratchy and uncomfortable. The massage was the worst massage of my life. I receive many massages. This lady is 100% not a massage therapist. Kandy. She dumped so much oil on me and made actual fart sounds on my back in the pool of oil she had on me. At least half a dozen fart sounds. The massage was chaotic with no structure. Think- rub my left foot, tuck it away, shove my shoulders, then do my back for ninety seconds; then left foot again. Like put my hands behind my head while I laid on my stomach and gave the kookiest shoulder massage ever. She kept randomly shoving my shoulders- she physically moved me with these shoves. She would push from the head of the bed and randomly push full force on my shoulders. I was moved down in the bed multiple times. My face wasn’t aligned in the pillow because I got smooshed down from her shoves. I just wanted it to end. It wasn’t relaxing. There was no technique. Cannot stress enough - A TOTAL WASTE OF MY TIME AND MONEY. Then I go to the mud bath. You’re only in the mud about 15 min. It seemed really hard to relax when they are rushing you to get in and into next station and rinsed off- even though I’m only one in there. While I was in the mineral water bath, I asked therapist if she could turn on a little cold water as it was very hot. Instead, she got out a garden hose they use to clean in there and sprayed hose water into the tub while I’m in it. Is the hose water mineral water? I’m paying a lot of money to be being sprayed down with a freaking garden hose. When I went to shower, no towels. The only other guest I saw there was the woman showering with her black socks on because this is the only spa that doesn’t give you sandals to walk around with. I went to complain to receptionist after because the whole experience was truly horrible, and she was on phone and showed me away saying “spa guests prepaid, you can just go”. Like ok… As I sat in my car in the parking lot, texting my husband how my day was a waste here , a termite/bug exterminator parks next to me, unloads, and goes inside the building. Great !!! I emailed the manager and got a generic “sorry for your experience, we will talk to our staff”. I want my money back. I could have gotten a better massage from a stranger off the street! The place wasn’t clean and no one was friendly- I felt like an inconvenience the whole time. It wasn’t relaxing at all. The next day - my husband and I went to spawell and it was a real spa and enjoyable- I def reccomend them. Don’t waste your time or money here- you’re gonna regret it.